Shipping Policy

We proudly ship our products worldwide, with a primary focus on serving customers in the United Arab Emirates (UAE), Saudi Arabia, Qatar, Bahrain, and Kuwait. All shipping is facilitated through trusted third-party courier services.

Delivery Times: For ready-made products, delivery within Gulf & UAE cities typically takes 7 to 10 working days. Customized products may require a longer delivery window, ranging from 11 to 40 working days, some special orders can take more time. 

Delivery Fees: Shipping fees are determined by the destination country. For deliveries within the UAE, there is a flat rate fee of AED 100 for orders below AED 1000. Orders exceeding AED 1000 qualify for free shipping.

Order Processing: To ensure prompt delivery, please provide accurate and complete address details along with your contact information. This helps us to minimize any potential delays in the delivery process.

Thank you for choosing us for your shipping needs. If you have any further questions or concerns, please don't hesitate to contact our customer service team.



**Refund Policy**

- Refunds will be issued exclusively through the Original Mode of Payment.

**Conditions for Refund:**

Refunds are applicable under the following circumstances:

- If the delivered product differs from the product displayed on the website.
- If the material of the received product is not as described.
- If the product is delivered in a damaged condition.

**No Refund Policy and NO Cancellation if:**

We uphold a strict policy on refunds and cancellations under the following conditions:

- The product is delivered to the customer in good condition.
- The received product matches the purchased product in terms of both appearance and materials.
- Customized products are not eligible for refunds.

We strive to ensure customer satisfaction and adhere to these policies to maintain transparency and integrity in our services. If you have any inquiries or require further clarification, please do not hesitate to reach out to our customer service team.





Return Policy

We accept returns under the following conditions:

Products are damaged upon receipt.
The delivered product does not match the description or specifications originally provided.